Privacy Policy

Symbolix Pty Ltd (as Trustee for the Symbolix Trust) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs – see www.aoic.gov.au) contained in the Privacy Act 1988 (Cth) (the Privacy Act). We use the NPPs so that we use your information in a way that’s transparent, safe and ethical.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we might collect include: names, addresses, email addresses, phone numbers and social media handles.

We might obtain Personal Information in many ways including telephone, by email, via our websites and social media, or from other publicly available sources.

We collect your Personal Information so we can provide our services to you, communicate to you and for our marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or by following the unsubscribe link in marketing emails.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

We will never share your Personal Information with a third party, unless we have your express permission, or it’s required by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at info@symbolix.com.au